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IT Management - hardcopy

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  1. Six Sigma for IT Management - A Pocket Guide
    Six Sigma for IT Management - A Pocket Guide
  2. The Service Catalog
    The Service Catalog
  3. Foundations van ITIL® V3
    Foundations van ITIL® V3
  4. Les Fondamentaux d'ITIL® V3
    Les Fondamentaux d'ITIL® V3
  5. Sturing en Organisatie van ICT-voorzieningen 2de druk
    Sturing en Organisatie van ICT-voorzieningen 2de druk
  6. ABC of ICT
    ABC of ICT
  7. Implementing Metrics for IT Service Management
    Implementing Metrics for IT Service Management
  8. Gestión de Servicios TI basado en ITIL® V3 - Guia de Bolsillo
    Gestión de Servicios TI basado en ITIL® V3 - Guia de Bolsillo
  9. ISO/IEC 20000 - An Introduction
    ISO/IEC 20000 - An Introduction
  10. Foundations of IT Service Management Based on ITIL® V3
    Foundations of IT Service Management Based on ITIL® V3
  11. Fundamentos de ITIL® V3
    Fundamentos de ITIL® V3
  12. ABC of ICT - Card deck
    ABC of ICT - Card deck
  13. Implementing IT Governance - A Practical Guide to Global Best Practices in IT Management
    Implementing IT Governance - A Practical Guide to Global Best Practices in IT Management
  14. IT Service Management Basierend auf ITIL® V3
    IT Service Management Basierend auf ITIL® V3
  15. Implementing ISO/IEC 20000 Certification: The Roadmap
    Implementing ISO/IEC 20000 Certification: The Roadmap
  16. ISO/IEC 20000 - An Introduction
    ISO/IEC 20000 - An Introduction
  17. IT Outsourcing - Een introductie
    IT Outsourcing - een introductie
  18. ABC of ICT: The Exercise Workbook
    ABC of ICT: The Exercise Workbook
  19. Foundations of ITIL® V3
    Foundations of ITIL® V3
  20. Defining IT Success Through The Service Catalog
    Defining IT Success Through The Service Catalog
  21. Service Agreements - A Management Guide
    Service Agreements - A Management Guide
  22. Metrics for IT Service Management
    Metrics for IT Service Management
  23. Capacity Management - A Practitioner Guide
    Capacity Management - A Practitioner Guide
  24. IT Service-portfoliomanagement: Maximaliseer de waarde van IT
    IT Service-portfoliomanagement: Maximaliseer de waarde van IT
  25. Implementing Information Security based on ISO 27001/ISO 27002
    Implementing Information Security based on ISO 27001/ISO 27002
  26. IT Outsourcing Part 2: Managing the Sourcing Contract
    IT Outsourcing Part 2: Managing the Sourcing Contract
  27. ISO/IEC 20000 - Een introductie
    ISO/IEC 20000 - Een introductie
  28. Information Security Management with ITIL® V3
    Information Security Management with ITIL® V3
  29. ITSM Process Assessment Supporting ITIL (TIPA)
    ITSM Process Assessment Supporting ITIL (TIPA)
  30. Applicatieportfoliomanagement voor IT-complexiteitsreductie - Management Guide
    Applicatieportfoliomanagement voor IT-complexiteitsreductie - Management Guide
  31. ISO/CEI 20000 - Introduction
    ISO/CEI 20000 - Introduction
  32. ITIL® 2011 Edition - A Pocket Guide
    ITIL® 2011 Edition - A Pocket Guide
  33. Foundations of ITIL® 2011 Edition
    Foundations of ITIL® 2011 Edition
  34. Essential Information Security
    Essential Information Security
  35. ASL® 2 - A Pocket Guide
    ASL® 2 - A Pocket Guide
  36. ISO/IEC 20000:2011 - A Pocket Guide
    ISO/IEC 20000:2011 - A Pocket Guide
  37. Metrics for Service Management:
    Metrics for Service Management:
  38. Scrum Wegwijzer - Een kompas voor de bewuste reiziger
    Scrum Wegwijzer - Een kompas voor de bewuste reiziger
  39. Informatieanalyse voor Engineering en Management van Requirements
    Informatieanalyse voor Engineering en Management van Requirements
  40. ITIL® 2011 Editie - Pocketguide
    ITIL® 2011 Editie - Pocketguide
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