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  1. IT Management 135 items
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Standards - IT Management

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  1. Foundations of IT Service Management Based on ITIL® V3
    Foundations of IT Service Management Based on ITIL® V3
  2. Fundamentos de ITIL® V3
    Fundamentos de ITIL® V3
  3. IT Service Management - Global Best Practices, Volume 1
    IT Service Management - Global Best Practices, Volume 1
  4. ABC of ICT - Card deck
    ABC of ICT - Card deck
  5. Implementing IT Governance - A Practical Guide to Global Best Practices in IT Management
    Implementing IT Governance - A Practical Guide to Global Best Practices in IT Management
  6. Implementing IT Governance - A Pocket Guide
    Implementing IT Governance - A Pocket Guide
  7. IT Service Management Basierend auf ITIL® V3
    IT Service Management Basierend auf ITIL® V3
  8. Implementing ISO/IEC 20000 Certification: The Roadmap
    Implementing ISO/IEC 20000 Certification: The Roadmap
  9. ISO/IEC 20000 - An Introduction
    ISO/IEC 20000 - An Introduction
  10. IT Outsourcing - Een introductie
    IT Outsourcing - een introductie
  11. ABC of ICT: The Exercise Workbook
    ABC of ICT: The Exercise Workbook
  12. Frameworks voor IT-management
    Frameworks voor IT-management
  13. Service Management Strategies that Work
    Service Management Strategies that Work
  14. Foundations of ITIL® V3
    Foundations of ITIL® V3
  15. Defining IT Success Through The Service Catalog
    Defining IT Success Through The Service Catalog
  16. Computer Hardware – Hardware and Network Components Foundation
    Computer Hardware – Hardware and Network Components Foundation
  17. IT Service Management from Hell based on Not ITIL
    IT Service Management from Hell based on Not ITIL
  18. Participeren in projecten
    Participeren in projecten
  19. De RfP voor IT-outsourcing - Management Guide
    De RfP voor IT-outsourcing - Management Guide
  20. Outsourcing van IT
    Outsourcing van IT
  21. Service Agreements - A Management Guide
    Service Agreements - A Management Guide
  22. Six Sigma for IT Management
    Six Sigma for IT Management
  23. Metrics for IT Service Management
    Metrics for IT Service Management
  24. IT Service Procurement based on ISPL
    IT Service Procurement based on ISPL
  25. Decision- en controlfactoren voor IT - sourcing
    Decision- en controlfactoren voor IT - sourcing
  26. Het doel, de weg en de rugzak
    Het doel, de weg en de rugzak
  27. IT Service Management from Hell
    IT Service Management from Hell
  28. IT en Management
    IT en Management
  29. Capacity Management - A Practitioner Guide
    Capacity Management - A Practitioner Guide
  30. IT Service-portfoliomanagement: Maximaliseer de waarde van IT
    IT Service-portfoliomanagement: Maximaliseer de waarde van IT
  31. Information Security based on ISO 27001/ISO 27002
    Information Security based on ISO 27001/ISO 27002
  32. Implementing Information Security based on ISO 27001/ISO 27002
    Implementing Information Security based on ISO 27001/ISO 27002
  33. IT Outsourcing - An introduction
    IT Outsourcing - An introduction
  34. Surviving outsourcing
    Surviving outsourcing
  35. Foundations of Information Security Based on ISO27001 and ISO27002
    Foundations of Information Security Based on ISO27001 and ISO27002
  36. IT Outsourcing Part 2: Managing the Sourcing Contract
    IT Outsourcing Part 2: Managing the Sourcing Contract
  37. ISO/IEC 20000 - Een introductie
    ISO/IEC 20000 - Een introductie
  38. Information Security Management with ITIL® V3
    Information Security Management with ITIL® V3
  39. ITSM Process Assessment Supporting ITIL (TIPA)
    ITSM Process Assessment Supporting ITIL (TIPA)
  40. Applicatieportfoliomanagement voor IT-complexiteitsreductie - Management Guide
    Applicatieportfoliomanagement voor IT-complexiteitsreductie - Management Guide
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